Technical Sales Manager

Primary Responsibility

  • Proactively pursue sales opportunities, effectively build sales pipeline, accountably to grow revenue in gov, financial and enterprise segment.
  • Frequent cold call and customer visit to perform product presentations, demo and trial for customers, help customer out of all kinds of presale and postsale technical issues. 
  • Timely and accurate reporting of sales information; collect and report changing customer requirements to management. 
  • Drive all aspects of customer satisfaction in major accounts:
    • Effectively work with multiple levels within the account to drive sales opportunities
    • Manage customer expectation and product specification reviews and quotations in a timely manner.
    • Timely resolution of customer complaints and quality issues.

 Qualifications

  • Bachelors degree in Computer Science, Computer Engineering or IT related disciplines. 
  • 2-4 years experience as technical support engineer, presales engineer or technical sales is preferred.
  • Experience with TCP/IP networking, application system architecture, like B/S, C/S, virtualization, .NET/J2EE, middleware, database and disk array, preferred if the candidate has the data center operation experience.
  • Preferred if the candidate has hands-on experience with the following products and solutions:
    • IBM Tivoli
    • HP Openview
    • CA
    • BMC
    • Quest
  • Quick learner and excellent problem solving skills.
  • Good communication skill and good in English (reading and writing).
  • Take initiative and ownership to continuously improve result.
  • Aggressive, Can Do and Never Give-up spirit. 

Technical Sales Manager

Primary Responsibility

  • Proactively pursue sales opportunities, effectively build sales pipeline, accountably to grow revenue.
  • Frequent cold call and customer visit to perform product presentations, demo and trial for customers, help customer out of all kinds of presale and postsale technical issues. 
  • Timely and accurate reporting of sales information; collect and report changing customer requirements to management. 
  • Drive all aspects of customer satisfaction in major accounts:
    • Effectively work with multiple levels within the account to drive sales opportunities
    • Manage customer expectation and product specification reviews and quotations in a timely manner.
    • Timely resolution of customer complaints and quality issues.

 Qualifications

  • Bachelors degree in Computer Science, Computer Engineering or IT related disciplines. 
  • 2-4 years experience as technical support engineer, presales engineer or technical sales is preferred.
  • Experience with networking, storage and application peformance management is a plus.
  • Experience with storage related protocols is a plus.
  • Quick learner and excellent problem solving skills.
  • Good communication skill and good in English (reading and writing).
  • Take initiative and ownership to continuously improve result.
  • Aggressive, Can Do and Never Give-up spirit.

Sales Admin

Primary Responsibility

  • Assist Technical Sales Manager for selling products to customer.
  • Responsible for incoming phone calls from existing and potential customers.
  • Responsible for sales order processing, like lead time for delivery, contract signoff, and provide sales follow-up.
  • Operate and maintain customer Database in accordance with company requirements.
  • Conduct relevant debriefings with the appropriate technical sales managers.
  • Responsible for Account Receivable of all sales.
  • Carry out any other relevant duties as requested to ensure the effective performance of the sales/office function.

 Qualifications

  • Associate or above degree with 1-2 years working experience.
  • Good at MS Office software, like MS Word, Excel, Powerpoint etc.  
  • Good communication skill and good in English (reading and writing).
  • Be responsible, good business ethics and a good team player.
  • Be stable and details oriented.